Miatours

Terms of Service and Privacy protection policy

About Us

Company name
MIATRADE d.o.o.

Registered seat
SV. VINKA PAULSKOG 23,
23000 ZADAR, HRVATSKA

Registered at the Court Registry of the
COMMERCIAL COURT IN ZADAR

Company Reg. No.
MBS: 060056104

The share capital of the company is
2.620.000,00 kn
Share capital has been paid in full.

Management Board
ANAMARIJA ŠARIN ROPUŠ
MIRJANA ŠARIN

Account opened at
Erste&Steiermärkische Bank d.d; Jadranski trg 3A, 51000 Rijeka, Hrvatska
IBAN: HR7924020061100100923

Tickets sale

T-Com PayWay

These online sale conditions are related to „PRINC ZADRA“ catamaran line

ZADAR-PREMUDA-SILBA-OLIB

  1. SEAT AVAILABILITY CONFIRMATION

    It is possible to make an online reservation at max 15 days prior your journey. In case there are no seats available on requested date, you will be offered alternative dates with our 6 hours seat availability guarantee ( the guarantee starts from the moment of sending Miatours e-mail confirmation)
    All requests or payments made within 24 hours before the catamaran departure will not be confirmed.
  2. KEEP THE CONFIRMATION OF PAYMENT

    Upon the receipt of your on-line payment, Miatours will email you confirmation which includes ticket purchase affirmation of the requested route. Pick-up your tickets at the info desk of Miatours agency.
  3. BAGGAGE!!!!

    On fast lines, hand baggage to a maximum of 20 kg per person is permitted free of charge.
  4. COMPLAINTS AND REFUNDS

    In case of claims, the guest-traveler is required to report to the point of sale before the departure of the ship, where they will be refunded. Complaints falling outside of this deadline will not be taken into account.

Payment options

Credit cards


American Express MasterCard Maestro Visa

Diners Discover



Currency conversion

All payments will be effected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.

Secure payment

HT Pay Way applies state-of-the-art data protection standards - Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centers is carried out on a private network, which is protected from the unauthorized access by a double layer of firewall.



Privacy protection policy

The website www.miatours.hr is is intended for the presentation of Miatrade d.o.o. services and products, hereinafter referred to as Miatrade. 

Miatrade respects your privacy and protects your personal data from unauthorized access, use or disclosure. The data collected on the www.miatours.hr site is stored in a controlled, secure environment, protected from unauthorized access, use or disclosure. 

Personal data
Personal data that visitors voluntarily leave by filling out contact forms on Miatrade's webpage will be used solely for the purpose for which they are provided. The purpose is to provide information on services and products, and online purchase of ship tickets. 

Third parties
Except for the above-described own needs, Miatrade will not sell personal data or provide personal data to third parties. 

Cookies
We use our own and third-party cookies, files that are recorded on the user's computer, to improve your experience on our site and our services by analyzing browsing done on our website.

Contact
For additional information on Miatrade’s personal data protection and privacy policy, you may contact us by e-mail info(manki)miatours(tocka)hr